Blog

Waiting Room Ideas to Improve Patient Experience

If you’ve been following along, you know that the patient experience is what patients encounter throughout every aspect, touchpoint, and interaction of their healthcare journey. From the moment someone first hears about your brand — whether from your website, a paid ad, or an organic social post — their healthcare journey and experience begins. Yet, knowing […]

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Healthcare Recruitment Strategies

Healthcare Recruitment Strategies

The hiring process today looks entirely different than it did 10 years ago. Even processes that were created two years ago now need refinement. With the average cost per hire exceeding $4,000, you can’t afford to rely on the hiring tactics of yesterday to get you the quality candidates of today. That’s why it’s crucial to look […]

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How to Respond to Negative Patient Reviews Online

How to Respond to Negative Patient Reviews Online

Whoever said there’s no such thing as bad publicity clearly lived before the advent of online reviews. Taking criticism from others is difficult enough when it’s done in private and comes from people who have your best interests at heart. But, when your practice is blasted on Google or Facebook for a bad patient experience, […]

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healthcare-ceo-podcast-Bill Layman

The Healthcare CEO Podcast With Special Guest Dr. Bill Layman

Welcome to the Healthcare CEO podcast. Join us as Daniel Fernandez, healthcare leader and patient experience advocate leads dynamic one-on-one discussions with healthcare executives, consultants, and other industry experts. Listen in as they share actionable insights and unique perspectives into the day in the life of a healthcare CEO. *The following has been adapted from […]

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healthcare-ceo-podcast-Scott Powell

The Healthcare CEO Podcast With Special Guest Dr. Scott Powell

Welcome to the Healthcare CEO podcast. Join us as Daniel Fernandez, healthcare leader and patient experience advocate leads dynamic one-on-one discussions with healthcare executives, consultants, and other industry experts. Listen in as they share actionable insights and unique perspectives into the day in the life of a healthcare CEO. *The following has been adapted from […]

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healthcare-ceo-pocast-Tony-Stajduhar

The Healthcare CEO Podcast With Special Guest Tony Stajduhar

Welcome to the Healthcare CEO podcast. Join us as Daniel Fernandez, healthcare leader and patient experience advocate leads dynamic one-on-one discussions with healthcare executives, consultants, and other industry experts. Listen in as they share actionable insights and unique perspectives into the day in the life of a healthcare CEO. *The following has been adapted from […]

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healthcare ceo podcast special guest chris jenkins

The Healthcare CEO Podcast with Special Guest Chris Jenkins

Welcome to the Healthcare CEO podcast. Join us as Daniel Fernandez, healthcare leader and patient experience advocate leads dynamic one-on-one discussions with healthcare executives, consultants, and other industry experts. Listen in as they share actionable insights and unique perspectives into the day in the life of a healthcare CEO. *The following has been adapted from […]

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What is Patient Satisfaction

What is Patient Satisfaction?

In today’s day and age, people are used to instant gratification. Packages are delivered overnight — or within a two-day timeframe at the most. Groceries can be delivered right to your doorstep. Need a date? Swipe right or left, depending on what you’re looking for in a potential match. And, when it comes to healthcare, […]

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the healthcare ceo podcast mario daquila

The Healthcare CEO Podcast With Special Guest Mario D’Aquila

Welcome to the Healthcare CEO podcast. Join us as Daniel Fernandez, healthcare leader and patient experience advocate leads dynamic one-on-one discussions with healthcare executives, consultants, and other industry experts. Listen in as they share actionable insights and unique perspectives into the day in the life of a healthcare CEO. *The following has been adapted from […]

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SEO Basics

The Beginner’s Guide to SEO Basics

What is SEO? SEO stands for search engine optimization and is the process of optimizing a website to increase its position in the search engine result pages (SERPs) to increase organic traffic. SEOs do not manipulate Google, they manipulate websites in a way that exposes value to search engines. SEO Basics & Best Practices in […]

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healthcare-ceo-podcast-kris-chana

The Healthcare CEO Podcast With Special Guest Kris Chana

Welcome to the Healthcare CEO podcast. Join us as Daniel Fernandez, healthcare leader and patient experience advocate leads dynamic one-on-one discussions with healthcare executives, consultants, and other industry experts. Listen in as they share actionable insights and unique perspectives into the day in the life of a healthcare CEO. *The following has been adapted from […]

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