Welcome to the Healthcare CEO podcast. Join us as Daniel Fernandez, healthcare leader and patient experience advocate, leads dynamic one-on-one discussions with healthcare executives, consultants, and other industry experts. Listen in as they share actionable insights and unique perspectives in the day in the life of a healthcare CEO. *The following has been adapted from […]
Nowadays, it seems like everyone has a YouTube channel. Whether someone is looking for reviews of a place or product, watching these videos has become a favorite way to help consumers make decisions. But, spend a few minutes on the channel and you’ll notice that not all YouTube videos are created equal. What can you […]
Welcome to the Healthcare CEO podcast. Join us as Daniel Fernandez, healthcare leader and patient experience advocate, leads dynamic one-on-one discussions with healthcare executives, consultants, and other industry experts. Listen in as they share actionable insights and unique perspectives in the day in the life of a healthcare CEO. *The following has been adapted from […]
When it comes to making announcements about your business, you want to go big — you want to reach your target market, create a buzz and excitement about your products or services, and leave people wanting to find out more. But in this day and age when there are so many platforms, it can be […]
Welcome to the Healthcare CEO podcast. Join us as Daniel Fernandez, healthcare leader and patient experience advocate, leads dynamic one-on-one discussions with healthcare executives, consultants, and other industry experts. Listen in as they share actionable insights and unique perspectives in the day in the life of a healthcare CEO. *The following has been adapted from […]
A recent Stax Inc. study commissioned by Healthgrades, found that about 80% of patients prefer a physician who offers online scheduling, across both primary care and specialist physicians. The patients who most prefer online scheduling book more appointments (for themselves and others) and tend to be younger, more affluent, and higher-educated. When given a choice between […]
For Symphony Agency — and countless other companies — the shift to working fully remotely happened fast. Sometimes it feels like we’ve always worked this way, and the memory of squeezing into non-sweatpants five days a week is only a bad dream. Other times, it feels like something is missing. That something is all the beautiful […]
How long are you willing to wait for something? In the age of instant gratification, you can order food, schedule an appointment, or do a video conference with someone on the other side of the world within minutes. Everything is quick — and if it isn’t, you lose interest and move on to something else. The same […]
Welcome to the Healthcare CEO podcast. Join us as Daniel Fernandez, healthcare leader and patient experience advocate, leads dynamic one-on-one discussions with healthcare executives, consultants, and other industry experts. Listen in as they share actionable insights and unique perspectives in the day in the life of a healthcare CEO. *The following has been adapted from […]
The challenge of a global pandemic like Covid-19 has impacted most in-person businesses, but perhaps one of the most surprising impacts has been in the patient experience arena. People around the country have reported being fearful of visiting their local healthcare practice because of the perception of a higher risk of infection in a medical […]