What personal data do we collect, and why?
When navigating our site, you may be asked to enter your name, company name, email address, phone number, or other details to help you with your experience. This information may be collected when you sign up to receive information, respond to marketing communications, surf the website, or use other site features to optimize your experience and make informed decisions. We follow appropriate data collection, storage, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our site.
When visitors leave comments on the site, we collect the data in the comments form along with the visitor’s IP address and browser user agent string to determine if the comment is spam.
If you need to upload an image to the website, avoid images with embedded location data (EXIF GPS) included. Some uploaded files may be accessible by the public. In these cases, visitors to the website can download and extract any location data from images on the site.
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. This only occurs if you opt-in or accept cookies. Situations that involve cookies may include:
- Leaving a comment on our site. You may opt-in to saving your name, email address, and website. Doing so ensures that the next time you visit our site, you won’t need to enter your details again before leaving a comment. These cookies will last for one year.
- Logging into an account on our site. We’ll set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. We may set up several cookies to save your login information and your screen display choices. Login cookies last for two days while screen display options cookies last for a year. If you select Remember Me, your account will remain logged-in on your device for two weeks. If you log out of your account, the login cookies will be removed.
- Navigating the site. We may monitor your current site activity to provide you with an improved experience or solution. We may use these cookies to compile aggregate data about site traffic or interactions to offer a better site experience or tools in the future.
The use of comment plugins — including Facebook, Google, or others not named — cannot store or access your information. As you view comments from these platforms embedded on our site, your information will not be collected by or shared with these third-party companies.
We may use Google Analytics and other technology for data collection and aggregation to better understand and remarket to our visitors. By using our site, you are choosing to opt-in to these services.
What do we do with your data?
Any comments and their metadata are retained indefinitely, so we can recognize and approve any follow-up comments automatically. If visitors register or make an account on our website, we may store the personal data they provide in their user profile. All users can see, edit, or delete their personal information at any time – however, users cannot edit their username once registered. Website administrators can also see and edit any user information.
Do we share your data?
We do not sell, trade, or otherwise transfer to outside parties your PII. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you – so long as those parties agree to keep your information confidential.
We may release your information when we believe it’s appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. If we receive data about users from third parties, including advertisers, this information is treated the same as any other information collected on our site.
Where do we send your data?
Visitor comments may be checked through an automated spam detection service. We actively understand and follow the best practices set forth by the Fair Information Practice Principles. How they’re implemented is critical to comply with the various privacy laws that protect your personal information.
Sensitive and private data exchanged between our site and its visitors happens over an SSL secured communication channel — signified by a closed lock icon at the bottom of your web browser or an “https” at the beginning of the address of the web page — and is encrypted and protected with digital signatures. Our site and team are also in compliance with both HIPAA and PCI standards to keep your health information and/or payment card data secure online and offline where applicable.
If a data breach ever occurs, we will notify users via email within seven business days of the discovery. We abide by the individual redress principle, which requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy may deem your acceptance of those changes.
The Symphony Agency
10901 Roosevelt Blvd N building a suite 100, St. Petersburg, FL 33716